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© All Rights Reserved. ApplyBlast.com
Honeywell Technologies
This role oversees the day-to-day operations of the Level 1 support queue, ensuring timely case assignment, resolution, and strict adherence to SLAs. The position involves mentoring and developing Tier 1 Support Engineers through coaching, shadowing, and skill development initiatives. Additionally, the role requires collaborating with higher-level support teams for complex case handoffs and maintaining comprehensive documentation and knowledge base updates.
Headquarters
Charlotte, North Carolina, United States
Company Size
10001+ employees
Honeywell Technologies is a global, pure-play automation company that delivers mission-critical solutions across building automation, industrial automation, and process automation. Leveraging over a century of expertise, the company provides control systems, AI-powered software (including Honeywell Forge), sensors, and cybersecurity tools to help industries optimize operations, improve energy efficiency, and enhance safety. Honeywell Technologies serves sectors including buildings, data centers, healthcare, oil & gas, manufacturing, and hospitality, with a strategic focus on guiding customers along a journey from automation to autonomy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Honeywell Technologies.
49% below the average for this role