Level 1 Support Technician
Michiganbroadbandservices
About this role
A Level 1 Support Technician at Michigan Broadband Services provides customer support for residential and small business internet services, focusing on customer care, basic troubleshooting, and clear communication.
Skills
Qualifications
About Michiganbroadbandservices
michbbs.comMichigan Broadband Services (MBS) is a regional internet service provider focused on delivering high‑speed broadband across Michigan. They design, build and operate local networks—often using fiber and fixed‑wireless technologies—to serve residential, business, and municipal customers, and provide installation, managed services, and network maintenance. MBS emphasizes local expertise and reliable infrastructure to close connectivity gaps and offer responsive customer support for communities and organizations in the state.
About Michiganbroadbandservices
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$30k – $35k
per year