Level 1 Technical Support Specialist - Mexico
March Networks(4 months ago)
About this role
This role is a Level 1 Technical Support position at March Networks focused on serving customers in the Latin American region. The specialist will work within a global support team to support March Networks' suite of digital video recorders, cameras, and video management software. The position is based in Mexico City and emphasizes professional development within a collaborative technology company.
Required Skills
- Technical Support
- Troubleshooting
- Remote Diagnostics
- Customer Service
- Salesforce
- RMA Processing
- Windows Server
- Linux Administration
- IP Networking
- Wireless Networking
+5 more
Qualifications
- University Degree in Engineering
- College Diploma
- CompTIA A+
- Cisco CCNA
- Microsoft Certification
About March Networks
marchnetworks.comNew Relic is a cloud-based observability platform designed to help organizations monitor and optimize their applications and infrastructure. By providing real-time analytics and insights, New Relic enables developers and operations teams to understand performance metrics and detect anomalies in their software and systems. The platform includes tools for application performance monitoring, infrastructure monitoring, log management, and user experience tracking, making it a comprehensive solution for ensuring high availability and optimal performance in today's complex technology landscape.
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