Level-1 Triage Network & Security Engineer

This role involves joining the Network Security/Service Desk Operations team to provide first-line support for network and security infrastructure incidents. The position requires triaging service tickets, escalating issues according to SLAs, and maintaining professional communication with customers and third-party providers. It offers an excellent opportunity for early-career professionals to gain hands-on experience with routing, SD-WAN, firewalls, and internet connectivity.