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Level 2 Customer Service Agent at Commonwealth of Pennsylvania - ApplyBlast

Level 2 Customer Service Agent

Commonwealth of Pennsylvania

9 months ago

4.3 on Glassdoor

Raleigh, NC

Hybrid

Full Time

Medior

0 applicants

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About this role

A Revenue Tax Technician (Level 2) at the North Carolina Department of Revenue is a taxpayer-facing role within the Customer Service division, based in one of three customer service centers. The position supports state tax administration by providing accurate information, promoting compliance with revenue laws, and participating in training and career development. The role is a state position offering comprehensive public benefits and opportunities for advancement.

Skills

Qualifications

Associate’s Degree in Business Administration, Accounting, or Related FieldBackground Check and Tax Compliance Verification

About Commonwealth of Pennsylvania

pa.gov

Headquarters

Pennsylvania, United States

Company Size

10001+ employees

Founded

1787

View Profile

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.