Osibeyond
The Level 2 (Human Support) Engineer provides high-quality technical support to clients across helpdesk/user support and system/network administration domains. The role involves overseeing automated workflows, delivering live technical assistance, and resolving administrative requests within a modern, automation-driven service delivery model. This position requires sound technical judgment, professionalism in client communication, and a commitment to accuracy and accountability.
Headquarters
North Bethesda, Maryland, United States
Company Size
11-50 employees
Founded
2004
OSIbeyond is a cybersecurity and managed IT services provider that delivers nationwide support with local, onsite service options for organizations in the Washington D.C., Maryland, and Virginia area. They offer managed IT and helpdesk, 24/7 monitoring, cybersecurity services (including detection and response, vulnerability management, and incident response), cloud and backup solutions, and technology consulting to meet compliance and risk-management needs. OSIbeyond emphasizes proactive security, reliable IT operations, and strategic roadmaps to reduce risk and keep business systems running smoothly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Osibeyond.
8% below the average for this role