LDI Connect
The Level 2 IT Support Specialist at LDI Connect serves as the primary escalation point for complex technical issues, providing client‑facing support across phone, email, remote sessions, and occasional on‑site visits. The role involves administering Microsoft 365 and Azure AD environments, troubleshooting network infrastructure, and collaborating with senior engineers while managing tickets in a fast‑paced, SLA‑driven MSP setting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LDI Connect.
9% below the average for this role