Modal Power
The Level 2 Deskside Support Technician provides on‑site and remote technical assistance for end‑user hardware, software, and connectivity issues that exceed Level 1 support. The role handles escalated incidents, device deployments, and lifecycle activities while collaborating with infrastructure and security teams to ensure rapid service restoration and a high‑quality customer experience.
Modal Power is launching soon. Stay tuned for updates on our upcoming platform and services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Modal Power.
Modal Power didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role