Level 2 Support Engineer
Astucemedia
About this role
This role involves supporting enterprise SaaS or real-time systems by troubleshooting complex issues, debugging, and supporting releases. The position requires strong technical skills in APIs, logs, databases, and cloud environments, along with effective communication with customers and teams.
Skills
About Astucemedia
astucemedia.comAstucemedia is a data platform and creative studio that turns complex datasets into interactive, visually rich experiences. They design and build dynamic data visualizations, augmented reality (AR) and immersive installations, and custom interactive web and mobile applications. By combining a robust data platform with creative and technical production, they help brands and organizations tell stories, engage audiences, and surface actionable insights. Their services span data ingestion and engineering through to front‑end design and AR/immersive deployment.
About Astucemedia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$138k – $185k
per year