penbrothers
The Level 2 Support Specialist provides advanced technical assistance and resolves escalated issues within a dynamic Microsoft 365 management platform environment. This role involves collaborating with global teams to drive root-cause resolution for complex scenarios while maintaining clear communication with customers. The position requires strong troubleshooting skills and deep product knowledge to support EMEA, US, and APAC regions.
Headquarters
Legaspi Village, Metro Manila, Philippines
Company Size
201-500 employees
Founded
2014
Penbrothers helps companies build and manage remote teams in the Philippines by providing end-to-end offshore hiring, HR, payroll, and operational support. They recruit and onboard Filipino talent, handle compliance, benefits, and ongoing people operations so clients can scale distributed teams quickly and cost‑effectively. Penbrothers positions itself as a partner for long‑term success, delivering Day‑1‑ready staff and managed offshore teams tailored to startups and growing businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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