WGA
This role provides Level 2 technical support for escalated incidents and service requests across multiple offices, troubleshooting hardware, software, and network issues. The position involves administering Microsoft 365 services, contributing to the implementation of a new ITSM platform, and applying ITIL principles to ensure consistent service delivery. The successful candidate will collaborate with internal teams to maintain operational security and support continuous improvement initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WGA.
WGA didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
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