Level 3 IT Support Technician
Dijital Team
About this role
A senior technical role in IT support at Level 3, involving handling complex escalations, supporting Microsoft cloud technologies, managing infrastructure, and mentoring junior team members. The position requires contributing to project delivery and system improvements within a rapidly growing organization.
Skills
About Dijital Team
dijitalteam.lkDijital Team is a Sri Lanka–based IT services and software engineering firm that partners with global clients to build and scale digital products and engineering teams. They provide services such as custom software development, QA and test automation, cloud & DevOps, UX/product design, and staff augmentation/managed services. Positioning itself as a global "A‑Team" for IT services, the company emphasizes high‑performing distributed teams, agile delivery, and career growth for developers and IT professionals.
Recent company news
Island.lkDijital Team reinforces commitment to Sri Lankan IT industry Opens an office in Kandy
Oct 6, 2025
Daily Mirror - Sri LankaDijital Team opens office in Kandy
Oct 4, 2025
Adaderana Biz EnglishDijital Team Named a Best Workplace™ in Sri Lanka and a Best Workplace™ in Technology in Sri Lanka by Great Place To Work
Jul 8, 2025
Daily FTDijital Team opens authorised Pearson VUE Test Centre in Sri Lanka
Jun 21, 2025
Daily Mirror - Sri LankaDijital Team opens office in Kandy
Oct 4, 2025
About Dijital Team
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Dijital Team.
Salary
$86k – $118k
per year