Pencor
The Level II Technical Support Trainer provides dedicated troubleshooting training to Customer Service Representatives, the Customer Service Training Department, and Level II Technical Support representatives. This role involves leading training sessions, supporting live troubleshooting calls, and creating class accounts for new hires. The trainer also coordinates with various departments to address training needs, product launches, and critical changes. Additionally, the position requires traveling to retail locations to ensure troubleshooting confidence and manage time-sensitive product updates.
Headquarters
Palmerton, Pennsylvania, United States
Company Size
501-1000 employees
Founded
1955
Pencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pencor.