Level One Network Operations Engineer (24/7) - Hybrid - Permanent

This role involves working in the Ops Desk to proactively monitor customer networks, investigate issues, and resolve first-line network and security faults. You will collaborate with 2nd and 3rd line teams to ensure smooth operations while adhering to a structured 4-on, 4-off shift pattern. The position requires ownership of incident management within the lifecycle and the ability to present complex information to diverse audiences.