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© All Rights Reserved. ApplyBlast.com
Kinaxis Inc.
The Licensed Customer Service Manager leads a high-performing team of licensed Customer Service Agents to elevate the customer experience for homeowners across their insurance journey. This role involves hiring, coaching, and developing team members while partnering across the business to improve processes and deliver operational excellence. The manager is responsible for resolving complex escalations, analyzing performance data, and implementing initiatives to drive continuous improvement and customer satisfaction.
Kinaxis provides agile supply chain management solutions that give companies end-to-end transparency to make faster, more collaborative decisions. Its Maestro platform brings planning, analytics, and orchestration together so supply chain teams can rapidly model scenarios, respond to disruptions, and align across functions. Kinaxis emphasizes speed, visibility and collaboration to help manufacturers and distributors improve service, reduce risk, and optimize costs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kinaxis Inc..
Right around the average for this role
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