Licensed Customer Service Representative (2-20, 20-44)

This fully remote role serves as the primary point of contact for Florida-based policyholders, managing inbound and outbound calls and emails for Homeowners, Flood, and Auto policies. The representative acts as a trusted advisor, educating clients on coverage limits and the nuances of the Florida insurance landscape while maintaining high productivity and accuracy. The position requires a dedicated home office and strong technical skills to thrive in a virtual environment.