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Licensed Team Lead at Inizio Engage - ApplyBlast

Licensed Team Lead

Inizio Engage

4 days ago

Remote

Full Time

Manager

0 applicants

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About this role

The Licensed Team Lead serves as a trusted resource for patients and caregivers, providing virtual education, emotional support, and care navigation for a leading biopharmaceutical company focused on Metabolic Liver Disease. This role involves acting as an intermediary between client account managers and call center communicators, ensuring high-quality patient engagement and adherence to compliance standards. The position requires a licensed healthcare professional to lead team initiatives, manage escalations, and support continuous improvement within a remote work environment.

Responsibilities

Provide intermediary service between Client Account Manager and Call Center Communicators
Investigate inquiries and complaints and handle escalations for program
Conduct trainings and provide timely feedback to Call Center Communicators

Skills

Qualifications

R.N

About Inizio Engage

inizioengage.com

Headquarters

Yardley, Pennsylvania, United States

Company Size

5001-10000 employees

Founded

2023

View Profile

Inizio Engage (formerly Ashfield Engage) is a global strategic, commercial and creative engagement partner specializing in healthcare. They work with life sciences and healthcare organizations to design and deliver commercial strategies, stakeholder and patient engagement, multichannel campaigns, and medical communications. By combining strategic consulting, creative content and data-driven insights, they implement digital and in-person programs that support product launches, commercial operations and long‑term brand growth worldwide.