Licensing Specialist
Trimble(1 month ago)
About this role
The Licensing Specialist for the Civil Construction Field Systems (CCFS) sector is the primary point of contact for Dealers and Distribution Partners, providing specialized support for licensing and subscription issues. The role involves working across internal systems to verify account and license information and coordinating with engineering and product teams to resolve escalations. A foundational understanding of CCFS products is needed to represent the customer voice and ensure a seamless experience.
Required Skills
- Licensing Support
- Subscription Management
- Troubleshooting
- Communication
- Escalation Management
- Oracle
- License Manager
- Networking
- Customer Service
- Product Knowledge
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