Lifecycle Operations Manager (12 months)
ClassPass(1 month ago)
About this role
The Lifecycle Operations Manager at Playlist is a 12-month contract role focused on ensuring lifecycle marketing systems reliably deliver personalized, timely customer experiences. The role acts as the operational bridge between marketing strategy and technical execution, enabling the Lifecycle team and cross-functional partners to scale campaigns and improve processes. It emphasizes tooling, quality assurance, and process optimization to drive better engagement and conversions.
Required Skills
- Lifecycle Marketing
- Campaign Execution
- QA
- Segmentation
- Automation
- Tooling
- Calendar Management
- Data Analysis
- Email Templates
- Landing Pages
+8 more
About ClassPass
playlist.comPlaylist is a technology company that powers the experiences economy by bringing together brands like Mindbody, ClassPass, and Booker into a single platform. It builds software and consumer-facing marketplaces that connect people to movement, mindfulness, and other wellness and experiential services. Its products help operators manage bookings, class discovery, memberships and business operations while enabling consumers to find and book experiences. Headquartered in San Luis Obispo, CA, Playlist frames its mission around building technology that makes wellness and meaningful experiences more accessible.
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