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Lloyds Banking Group Customer Support - Romford at Lloyds Bank - ApplyBlast

Lloyds Banking Group Customer Support - Romford

Lloyds Bank

4 months ago

3.6 on Glassdoor

Romford, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

A full-time branch-based role at Lloyds Banking Group involving 35 hours per week in Halifax Romford. The position focuses on providing face-to-face support to customers, assisting with digital banking adoption, and handling scenarios such as bereavement, fraud, or vulnerable client needs. Employees are trained on banking tasks and may progress to specialist areas like fraud or operations after mastering core skills.

Responsibilities

Provide face-to-face support to customers in branch locations
Assist vulnerable customers with digital banking adoption
Resolve fraud concerns and handle sensitive inquiries
Adapt working hours to support changing customer demand
Build trust and confidence with customers during critical moments

Skills

Qualifications

12 months customer service experience

About Lloyds Bank

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

LinkedIn

N/A

Recent company news

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4 hours ago

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1 hour ago

Is it Worth Investing in Lloyds Banking Group?

3 weeks ago

About Lloyds Bank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Listed by employer

58% below the average for this role

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