Loan Application Outreach Officer
PSECU(1 day ago)
Harrisburg, PAOnsiteFull TimeJunior$32,000 - $41,000Customer Service
Apply NowAbout this role
The Loan Application Outreach Officer provides service to loan applicants by guiding them through the process, explaining terms, collecting documents, and updating them on their application status. The role involves outbound communication, conflict resolution, and meeting call targets, with a focus on quality interactions.
Required Skills
- Customer Service
- Outbound Calling
- Conflict Resolution
- Loan Documentation
- Communication
- Follow-Up
- Verification
- De-escalation
- Time Management
- Product Knowledge
About PSECU
psecu.comAchieve more with PSECU's digital-first banking. Get real-time access from anywhere, fewer fees, and more benefits. Join now to enjoy exclusive offers, competitive rates, and excellent member service. Experience trusted banking with a human touch.
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