Loan Counselor/Late Stage Collections
Cascade Financial Services(14 days ago)
About this role
The Loan Counselor role at Cascade Financial Services supports the company’s mission of attainable home ownership by managing mobile home mortgage accounts through the servicing lifecycle. The position interacts with various loan programs (GSE, FHA, VA, Freddie Mac, Conventional) and operates within regulatory and investor compliance frameworks.
Required Skills
- Borrower Outreach
- Payment Collection
- Financial Analysis
- Counseling
- Negotiation
- Loss Mitigation
- Compliance
- Customer Service
- Mortgage Servicing
- MS Office
Qualifications
- High School Diploma or Equivalent
- College Coursework Preferred
About Cascade Financial Services
cascadeloans.comCascade Financial Services is a lender that specializes in financing for manufactured and mobile homes, focused on making manufactured-home loans simple and accessible. They provide purchase and refinance options, including chattel and real-estate-style loans with competitive rates and flexible terms tailored to the unique needs of manufactured-home buyers. The company emphasizes a streamlined, online-friendly application process and works with dealers, communities, and homeowners to guide loans through underwriting and closing. Cascade positions itself as a customer-focused team with experience handling the title, compliance, and documentation challenges specific to manufactured housing.