Loan Servicing Analysis and Support Processor

The Loan Servicing Analysis and Support Processor supports the accurate and timely servicing of commercial bilateral loan inquiries by reviewing documentation, validating system information, and resolving discrepancies. This role involves routine to moderately complex servicing activities, including maintaining accurate records and collaborating with internal partners to respond to customer inquiries. The position also contributes to process improvement efforts by reviewing existing workflows and supporting updates to procedures and job aids.