Loan Servicing Specialist

Block(1 month ago)

RemoteFull TimeJunior$45,480 - $90,960Square Financial Services

About this role

The SFS Loan Servicing Specialist at Square (Block) supports the Cash App Borrow lending product, focusing on delivering a high-quality consumer experience while helping mitigate lending risk. The role sits on the Square Financial Services team and works with cross-functional stakeholders to ensure regulatory compliance and maintain service level agreements. This is a remote position that contributes to improving processes, documentation, and product outcomes for consumer lending.

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Required Skills

Loan Servicing
Customer Support
Risk Mitigation
Escalation Management
Email Support
Phone Support
Chat Support
BSA/AML
Compliance
Documentation

+6 more

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.