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Loan Servicing Specialist at Northwest Bank - ApplyBlast

Loan Servicing Specialist

Northwest Bank

1 month ago

2.9 on Glassdoor

Warren, Pennsylvania, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Loan Servicing Specialist provides comprehensive support across all areas of loan servicing, maintaining a working knowledge of systems and processes to ensure accuracy and compliance. This role involves partnering with third-party vendors, managing work queues, and delivering exceptional customer service while adhering to company policies and federal regulations. The specialist also supports testing of new products, identifies service issues, and recommends procedural improvements to enhance overall quality and efficiency.

Responsibilities

Provide comprehensive support to all areas of loan servicing
Ensure compliance with company policies and federal regulations
Review and process customer correspondence and resolve service issues

Skills

About Northwest Bank

northwest.bank

Headquarters

Warren, Pennsylvania, United States

Company Size

1001-5000 employees

Founded

1896

View Profile

Northwest Bank is a full-service financial institution offering personal and business banking products including checking and savings accounts, home loans, credit cards, auto and personal loans, and wealth management services. The bank serves personal, small business, and commercial customers with digital banking tools and a relationship-focused approach. Northwest Bank is a subsidiary of Northwest Bancshares, Inc. and is a Member FDIC.