Loaner Vehicle Coordinator

Mercedes-Benz of Tacoma is seeking a highly organized, customer-focused Loaner Concierge / Lead Service Drive Valet to support the service department and enhance the guest experience. This role is critical to the smooth operation of the loaner vehicle program and the first and last impression service customers receive. The position requires multitasking, taking ownership of key operations, and delivering professional, white-glove customer service in a fast-paced luxury environment.