RateHawk
The Local Support Specialist LATAM role involves providing bilingual customer support to B2B partners in the travel-tech industry, handling inquiries, bookings, and escalations with professionalism. This remote position requires strong communication skills, a proactive mindset, and the ability to manage multiple tasks under pressure. The specialist will collaborate with internal teams to ensure smooth workflows and deliver excellent service outcomes.
Headquarters
Dover, Delaware, United States
RateHawk is an innovative B2B online booking platform designed for travel professionals, offering access to over 3.3 million hotels worldwide from 330+ suppliers, as well as airline tickets, transfers, car rentals, and train tickets. The platform provides API integration solutions, multilingual 24/7 support, and flexible payment models to help travel agents and businesses grow their revenue. RateHawk operates globally, serving 220,000+ clients across 220 countries and is part of the Emerging Travel Group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RateHawk.
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