Omnitrans Inc.
Metro Customs Brokers is seeking a Client Success Specialist to collaborate with business units and provide an exceptional onboarding experience for new clients. The role involves resolving problematic situations, monitoring account performance, and driving the adoption of company products and technology solutions. This position focuses on ensuring client satisfaction, identifying growth opportunities, and transitioning accounts for ongoing management.
Omnitrans is a North American supply chain and logistics provider focused on serving importers and exporters. They offer customs brokerage and freight management services and provide end-to-end shipment visibility through digital tools such as PARS Tracker, PAPS Tracker, OT Ship and OmniTrac. The company emphasizes simplifying cross-border trade with online booking, tracking portals and customer support. Omnitrans positions itself as a technology-enabled partner to streamline compliance and delivery across North America.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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