Logistics Customer Service Coordinator

The Order to Delivery Coordinator serves as the primary point of contact for independent aftermarket distributors, managing shipping plant communications and building trust through open dialogue. This role acts as a liaison between internal and external customers, utilizing problem-solving skills to overcome logistics roadblocks while managing email, calls, and distributor meetings. Proactively collaborating with internal teams, the coordinator ensures on-time delivery, manages backlogs, and utilizes reporting tools like Power BI to track distributor performance.