JD Logistics
This role focuses on improving logistics quality by analyzing customer feedback and resolving complaints to enhance service delivery and customer satisfaction. The specialist will identify root causes of logistics issues, implement corrective actions, and collaborate with internal teams to drive operational improvements. The position involves generating performance reports, training staff on best practices, and utilizing data analytics to predict and mitigate quality risks.
JD Logistics is a global logistics company headquartered in Parsippany, NJ, providing air freight, sea freight, road freight, intermodal freight, customs clearance, and warehouse solutions. Founded in 2018, the company offers cost-effective and reliable shipping tailored to global cargo needs. JD Logistics serves clients worldwide with a dedicated focus on on-time delivery and supply chain efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JD Logistics.
JD Logistics didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role