Logistics Technician

The Logistics Technician role involves performing assigned tasks and escalating issues during high-volume work activity or escalation-based situations. The position requires coordinating with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices. The role also entails maintaining accurate logical information within inventory management systems, ensuring detailed physical inventory tracking, and reconciling inventory discrepancies.