Loss Mitigation Liaison I
MANUFACTURERS AND TRADERS TRUST COMPANY(1 month ago)
About this role
Acts as the Single Point of Contact for delinquent mortgage borrowers throughout the loss mitigation and foreclosure lifecycle, representing M&T Bank in consumer-facing interactions. The role supports borrowers from package collection through decision and closing while ensuring adherence to regulatory and internal control standards. It requires strong communication and professional conduct in handling sensitive borrower situations.
Required Skills
- Phone Communication
- Customer Service
- Collections
- Documentation
- Regulatory Compliance
- Mortgage Servicing
- Foreclosure Knowledge
- Spreadsheet Software
Qualifications
- 4 Years Higher Education or Work Experience
- 1 Year Collections or Customer Service Experience
- Bachelor's Degree (Preferred)
About MANUFACTURERS AND TRADERS TRUST COMPANY
mandtbank.comN/A
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