Louisiana Medicaid Inbound Contact Representative
Humana(29 days ago)
About this role
An Inbound Contacts Representative 2 at Humana is a mid-level, provider-facing customer service role within the Louisiana Medicaid Contact Center Team. The position is full-time and remote with virtual training, requires residency in Louisiana, and includes an initial appraisal/training period and a 12-month commitment to the team.
Required Skills
- Customer Service
- Call Handling
- Documentation
- Escalation
- Multitasking
- Communication
- Bilingual Spanish
- HIPAA Compliance
- Provider Support
Qualifications
- Associate Degree
- Bachelor's Degree
- ILR Language Test
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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