Starbucks
The Loyalty & Customer Growth Manager at Starbucks Australia will lead the strategy, execution, and optimisation of the Starbucks Rewards and CRM programs, overseeing the full customer lifecycle from acquisition to retention and advocacy. Reporting to the Senior Marketing Manager, the role combines strategic planning with hands‑on implementation, leveraging data, segmentation, and digital channels to drive member growth, engagement, and lifetime value.
Headquarters
Seattle, Washington, United States
Company Size
10001+ employees
Founded
1971
Starbucks Coffee Company is a global coffeehouse chain and consumer packaged goods company that operates thousands of company‑owned and licensed stores offering handcrafted espresso beverages, brewed coffee, tea, pastries and light meals. It also sells packaged whole‑bean and ready‑to‑drink coffees and merchandise through its stores and retail partners. Starbucks emphasizes digital convenience via the Starbucks® Rewards program, mobile order & pay and gift card management, while promoting ethical sourcing and sustainability through programs like C.A.F.E. Practices and other environmental and community initiatives. The brand is known for its seasonal menus, consistent in‑store experience, and premium specialty‑coffee positioning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Starbucks.
Starbucks didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role