Loyalty & Lifecycle Program Manager

The Loyalty & Lifecycle Program Manager at Madewell builds an industry-leading omnichannel member experience to deepen customers' emotional connection to the brand. Reporting to the Sr Manager of Loyalty, the role focuses on managing the lnsider program strategy and campaigns while collaborating with the Director of Lifecycle to optimize multichannel lifecycle initiatives. This onsite position in New York City requires a blend of loyalty program management and lifecycle marketing expertise.