XLSMART
The role involves designing and governing customer loyalty systems and behavioural incentives to drive retention, engagement, and lifetime value across prepaid and postpaid portfolios. It includes creating loyalty frameworks, embedding mechanics into products, and overseeing end‑to‑end customer experiences and performance optimization.
XLSMART (PT XLSMART Telecom Sejahtera Tbk) is an Indonesian telecommunications company providing mobile and broadband services under brands including XL, XL Prioritas, XL SATU, Smartfren, and Axis. The company offers a range of connectivity solutions from affordable mobile packages to premium home broadband services across Indonesia. XLSMART is publicly listed and committed to ESG principles, digital innovation, and supporting Indonesia's net-zero carbon goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for XLSMART.
XLSMART didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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