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theritz-carlton.com
The Loyalty & Quality Manager is responsible for recognizing and engaging elite members, overseeing their journey from pre-arrival through post‑stay feedback, and ensuring the highest quality of service. The role leads quality assurance processes, mentors staff on the Marriott Bonvoy program, and drives continuous improvement and guest satisfaction at the new Luxury Collection Resort & Spa in Jimbaran, Bali.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for theritz-carlton.com.
theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role