Loyalty Retention Specialist - Long Beach BMW

Sonic Automotive

22 days ago

Long Beach, CA

Onsite

Full Time

Junior

0 applicants

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About this role

The Loyalty Retention Specialist builds dealership and brand loyalty by managing customer relationships and ensuring repeat business through multiple communication channels. This role involves customer follow-up, providing end of term solutions, and scheduling appointments to support dealership retention goals.

Skills

About Sonic Automotive

sonicautomotive.com

Sonic Automotive is a multi-brand automotive retailer operating more than 100 dealerships across 13 states and representing about 25 new-car brands. The company provides online search and inventory tools for new and used cars and delivers full-service dealership offerings including sales, financing and service. Sonic positions itself as modernizing the car‑buying experience with digital tools and a customer-first approach — “Car Buying, the Way it Should Be.”