LTC Complaint Management Specialist

Genworth

2 days ago

4.3 on Glassdoor

Lynchburg, Virginia

Hybrid

Full Time

Medior

0 applicants

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About this role

The LTC Complaint Management Specialist at Genworth is responsible for managing customer complaints related to Long Term Care insurance. The role involves conducting research, providing responses, collaborating with various teams, and analyzing complaint trends to improve customer experience and mitigate business risks.

Skills

About Genworth

genworth.com

Genworth is a financial services company specializing in long-term care insurance and related solutions. With a focus on helping individuals plan for and manage their long-term care needs, Genworth offers a range of products including care funding and care services. The company is committed to providing innovative financial solutions and customer support to address the complexities of aging and healthcare costs as individuals plan for their future. Genworth aims to empower customers with the knowledge and tools necessary for effective care planning.

Recent company news

ThinkAdvisor

Genworth's CareScout Unit Jumps Into the Aging Crisis

5 days ago

InsuranceNewsNet

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Yahoo Finance

AM Best Revises Outlooks to Positive for Genworth Financial Group’s Members; Affirms Credit Ratings of Genworth Financial, Inc. and Genworth Life and Annuity Insurance Company

Sep 17, 2025