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Luxury Customer Concierge at Hendrick Automotive Group - ApplyBlast

Luxury Customer Concierge

Hendrick Automotive Group

1 month ago

4.3 on Glassdoor

Charlotte, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Luxury Customer Concierge serves as the primary point of contact for customers of prestigious automotive brands, managing inbound and outbound communications via phone, text, and email. This role focuses on delivering exceptional service by scheduling appointments, following up on outcomes, and maintaining accurate records within the dealership management system. The position offers a structured career path with comprehensive training and leadership development opportunities within a supportive team environment.

Responsibilities

Handle inbound and outbound calls, texts, and emails with professionalism
Schedule service and sales appointments for luxury dealerships
Log customer interactions accurately in Dealership Management System

Skills

About Hendrick Automotive Group

hendrickcars.com

Headquarters

Charlotte, North Carolina, United States

Company Size

10001+ employees

Founded

1976

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Experience the Hendrick Difference today by browsing one of our new and used car dealerships from home. Hendrick offers an easier way to buy a car online.