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M365 Senior Engineer at Acciona - ApplyBlast

M365 Senior Engineer

Acciona

4 months ago

3.5 on Glassdoor

Melbourne, Australia

Onsite

Full Time

Senior

0 applicants

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About this role

ACCIONA is seeking a highly experienced Senior Engineer to serve as the technical authority for Microsoft 365 operations across multiple environments. This role focuses on ensuring platform stability, leading major incident responses, and driving operational maturity through automation and thorough documentation. The successful candidate will act as the final escalation point for complex issues involving core M365 services.

Responsibilities

Act as the final escalation point for complex Microsoft 365 incidents
Lead major incident response and problem management for service outages
Manage escalations with external M365 vendors to ensure timely resolution
Develop and improve runbooks and operational documentation for support teams
Drive operational stability through automation and continuous improvement initiatives