Machine Learning Engineering Technical Leader - CX AI

This role involves architecting, building, and delivering foundational, enterprise-scale AI services that power critical platform capabilities within Cisco's CX Engineering organization. The position requires leading complex technical challenges end-to-end, driving model selection, fine-tuning, inference optimization, and agentic infrastructure while mentoring senior engineers. The role bridges cutting-edge AI research with reliable production engineering, collaborating across product, security, and executive leadership to drive architectural roadmaps and uphold responsible AI governance.