Madera County - Contact Center MSR II - Remote
Golden 1 Talent Acquisition Team
About this role
A Contact Center Member Service Representative I is responsible for providing exceptional customer service to members by handling inquiries, resolving issues, and offering financial advice in a fast-paced environment. The role involves navigating various software applications, engaging with members to meet their financial goals, and ensuring compliance with banking laws.
Skills
Qualifications
About Golden 1 Talent Acquisition Team
golden1.comGolden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.
About Golden 1 Talent Acquisition Team
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Golden 1 Talent Acquisition Team.
Salary
$34k – $52k
per year
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