Mainframe Technical Support Engineer

8133 CA Inc.(2 months ago)

HybridFull TimeJunior$59,000 - $74,700Customer Support

About this role

This role provides omni-channel product support to help customers achieve desired business outcomes while delivering a high-quality support experience. It involves working directly with customers globally, leveraging Broadcom resources, and contributing to knowledge sharing and self-service enablement. The position operates with a high degree of independence and may include an after-hours on-call rotation, with limited travel.

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Required Skills

Customer Support
Omni-Channel Support
Troubleshooting
Root Cause Analysis
Log Analysis
Knowledge Management
KCS Methodology
Customer Service
Case Management
Communication Skills

+5 more

Qualifications

Bachelor's Degree in Computer Science

About 8133 CA Inc.

irvineintegrativemedicine.com

Irvine Integrative Medicine is a family medicine practice based in Irvine, California, offering a holistic approach to healthcare. The center provides telehealth services, enabling patients to schedule virtual visits for their medical needs. With a focus on integrative treatment methods, the team at Irvine Integrative Medicine is dedicated to delivering personalized healthcare solutions to improve overall well-being. Patients can easily contact the center for appointments and support at their convenient location on Research Drive.

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