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Maintenance Renewals Analyst at Hewlett Packard Enterprise - ApplyBlast

Maintenance Renewals Analyst

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Tlaquepaque, Jalisco, Mexico

Onsite

Full Time

Intern

0 applicants

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About this role

The Service Operations Specialist supports the Juniper Americas inside service sales team by managing maintenance renewals and creating quotes for expiring support agreements. This role involves analyzing customer install base inventory data within Juniper systems to enable the sales process and ensure data integrity. Candidates must have strong process knowledge and the ability to collaborate with various internal teams to resolve queries and manage opportunities.

Responsibilities

Create and manage service renewal quotes for assigned accounts
Analyze customer install base inventory data in Juniper systems
Maintain sales opportunity forecasts within Salesforce
Resolve customer queries regarding entitlements and database information
Collaborate with sales teams to support renewal business growth

Skills

Qualifications

Bachelor's degree or equivalent work experience2-4 years of service business experience in a network or technology company

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.