Major Incident Management SRT
Fiserv(3 days ago)
About this role
The Major Incident Management SRT at Fiserv is responsible for leading the response to critical IT incidents that could impact services, coordinating with technical and support teams to restore services efficiently, and communicating incident details to internal stakeholders. The role involves working under pressure to minimize disruption and improve incident management processes.
Required Skills
- Incident Management
- Jira
- Confluence
- SQL
- Kibana
- Monitoring Tools
- APM
- ServiceNow
- Communication
- Incident Response
About Fiserv
fiserv.comFiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
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