Major Incident Manager (6 month fixed term)
AWE plc(18 days ago)
Chandler's Ford, United KingdomOnsiteFull TimeSenior$67,500 - $67,500Procode IT
Apply NowAbout this role
A Major Incident Manager at Procode IT is responsible for leading the response to critical IT incidents, coordinating cross-functional teams, and driving service restoration efforts. The role focuses on strengthening organizational resilience, process improvement, and developing team capabilities. It involves on-call work and collaborating to improve incident management practices.
Required Skills
- Incident Management
- ITIL Processes
- Root Cause Analysis
- Service Restoration
- Leadership
- Communication
- Crisis Management
- Process Improvement
- Team Mentoring
- Resilience Building