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© All Rights Reserved. ApplyBlast.com
JPMorganChase
The Major Incident Manager at Chase UK is responsible for managing high-priority incidents within a high transaction throughput technology environment, ensuring optimal customer and colleague experiences. This role involves responding to escalations, driving incident management processes to resolution, and facilitating post-mortem meetings to identify root causes and implement corrective actions. The position requires strong analytical skills, experience with cloud-native monitoring platforms, and a deep understanding of ITIL disciplines to support a global, 24/7/365 support model.
JPMorgan Chase is a leading global financial services firm that provides a full range of banking, investment banking, asset and wealth management, and payments and treasury services to consumers, businesses, governments, and institutions. Its consumer business operates under the Chase brand, offering retail banking, credit cards, mortgages and auto loans, while J.P. Morgan delivers corporate & investment banking, markets, securities services and asset management. Headquartered in New York, the firm combines scale, technology and risk management to serve clients worldwide. It is one of the largest banks by assets and is widely recognized for its capital markets expertise and integrated financial solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMorganChase.
JPMorganChase didn’t post a salary, so this is our estimate from similar listings.