Wipro
This role involves managing major IT incidents (P1/P2) within a Service Integration and Management (SIAM) environment to ensure rapid service restoration and minimize business impact. The incumbent will lead war room coordination, drive post-incident reviews, and maintain adherence to SLAs and operational standards across multiple vendors. Working in a 24x7 support model, the position requires strong stakeholder communication and expertise in ITIL frameworks.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Wipro didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role