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Major Incident Manager in the Command Centre at Swift - ApplyBlast

Major Incident Manager in the Command Centre

Swift

5 months ago

3.1 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Major Incident Manager at Swift leads the response to high-impact operational disruptions within the global financial messaging company's Command Centre. This role involves coordinating cross-functional teams and external stakeholders to ensure service continuity, manage critical incidents, and enhance the organization's overall operational resilience.

Responsibilities

Coordinate complex incident response across multiple functional teams and external vendors
Drive impact containment and service recovery during high-severity operational disruptions
Provide clear communication to senior management and external stakeholders during crises
Strengthen operational readiness by contributing to post-incident reviews and process improvements
Use data insights to identify trends and enhance governance and response effectiveness

Skills

About Swift

swift.com

Headquarters

La Hulpe, Wallonia, Belgium

Company Size

1001-5000 employees

Founded

1973

View Profile

Swift is a global member-owned cooperative and the world's leading provider of secure financial messaging services. It offers a comprehensive range of payments, securities, standards, interfaces and integration, risk and compliance, data and analytics, corporates, trade finance, and market infrastructures to enable secure, fast, and compliant financial messaging across the banking industry.